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Position Description

Noorda College of Osteopathic Medicine

Job Title: Security Supervisor

Department: Operations & Safety

Salary: $45,000 - $55,000 Annually

Job Type: Full-Time

Schedule:  Nominally Mon-Fri 8am to 5pm, flexible and overtime as needed, on-call

Duties and Responsibilities:

• Acts in conjunction with the Operations Department for physical and electronic security on site.
• Ensures the delivery of high-quality customer service through regular contact with students, staff, faculty, and guests; evaluates security service quality and initiates corrective action as necessary.

• Analyzes operational and financial indicators to continuously improve performance; ensures effective deployment of security personnel, equipment, and resources.

• Meets regularly with Operations Management representatives for status updates and addresses any actual or potential problems; reviews operating procedures and ensures proper operating procedures are in place and followed by subordinates.
• Recruits, selects, orients, trains, and develops high caliber staff in collaboration with Human Resources; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary.
• Reviews all officer-generated reports, categorizes, and tracks, with ability to provide statistical information to school management.
• Develops and administers budget for the department, in collaboration with company management.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Audits and assists in the coordination of appropriate expenditures, including equipment, supplies, and vehicles; audits vehicles to ensure they are properly maintained; audits office practices for the purchase and inventory of supplies and equipment.
• Oversees staffing requirements; Monitors overtime and taking appropriate action to drive overtime reduction initiatives. Audits school occupancy and use to ensure scheduling is handled effectively to meet school requirements, while controlling labor costs; develops and audits site reports to ensure standard operating procedures and school managers’ directions have been followed.
• Provides input to school management, and promptly assists in the resolution of legal, financial, human resources, and administrative issues.

Minimum Qualifications:

• Associates degree and/or 5 or more years of experience in a field related to the security service industry and/or business management or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by management. Additional relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education.
• Current Utah Security Guard Card License.
• Knowledge of security service delivery operations.
• Knowledge of business operations management and human resources administration.
• Ability to synthesize business/financial data and develop solutions.
• Planning, organizing and leadership skills.
• Oral and written communications skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at various social levels and across diverse cultures.
• Ability to be an effective leader and member of teams.
• Ability to take initiative and achieve results.
• Handling and being exposed to sensitive and confidential information.
• Directing, motivating, training, coaching, and disciplining staff in a positive manner.
• Reading and analyzing reports and financial data, including related computer usage.
• Responding on an on-call basis to emergencies and incidents at all hours.